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Use cases · 6 sectors

Six sectors. One methodology.
Reputation intelligence that adapts.

A bank, a telecom, and a hotel group don't face the same reputation risks. We adapt our monitoring, our topic taxonomy, and our alert thresholds to each sector's reality.

Banking
78
Telecom
82
Energy
71
Mining
84
Agriculture
69
Hospitality
79
The six sectors

Each sector has its own risk map.

Click into each to see what we monitor, what we alert on, and what a typical dashboard looks like. Every sector has a custom topic taxonomy and threshold tuning.

Banking
Banque

Fees, customer service, financial results

Sentiment split78/100
1247
mentions
↑ 4.2
vs last month
14
AI citations
Telecom
Télécom

Network, data, customer service, coverage

Sentiment split82/100
1892
mentions
↑ 3.5
vs last month
18
AI citations
Energy
Énergie

Tariffs, transition, green projects, regulation

Sentiment split71/100
894
mentions
↑ 1.8
vs last month
9
AI citations
Mining
Mines

Phosphates, environmental impact, CSR

Sentiment split84/100
624
mentions
↑ 2.3
vs last month
11
AI citations
Agriculture
Agriculture

Agri-tech, exports, food security

Sentiment split69/100
412
mentions
↑ 0.6
vs last month
6
AI citations
Hospitality
Hôtellerie

Hotels, tourism, guest reviews, service

Sentiment split79/100
1056
mentions
↑ 2.1
vs last month
13
AI citations
Use case · Banking

Banking — Bank of Africa

Fees, customer service, financial results. Example: Bank of Africa, reputation score 78/100 (+4.2 pts vs last month). 1247 mentions tracked over 30 days, 14 citations by AI engines.

atelier.harchcorp.com / dashboard / banking● Live
Banking reputation score
Bank of Africa
↑ +4.2 pts vs last month
78/ 100
Sentiment · 30 days1247 mentions
Positive68%
Neutral22%
Negative10%
1247
Articles
14
AI Citations
42
Avg / day
30-day mentions↑ +195%
Sentiment examples
Positive
The mobile app is voted best in the sector
+0.71
Neutral
The group publishes its half-year results
+0.08
Negative
Customers denounce a fee increase
-0.61
Crisis alert example
Banking fees: customers denounce a hike
Source: Hespress
12:42-0.61
Recommended action

Position as the most transparent bank on fees

Topic breakdown — 5 themes tracked
Banking fees89 mentions
Customer service67 mentions
Mobile app54 mentions
Credit rates41 mentions
Branch network38 mentions
Source breakdown — where mentions come from
Hespress
28%
L'Économiste
22%
Médias24
18%
TelQuel
14%
Le Matin
10%
Others
8%
Use case · Telecom

Telecom — Inwi

Network, data, customer service, coverage. Example: Inwi, reputation score 82/100 (+3.5 pts vs last month). 1892 mentions tracked over 30 days, 18 citations by AI engines.

atelier.harchcorp.com / dashboard / telecom● Live
Telecom reputation score
Inwi
↑ +3.5 pts vs last month
82/ 100
Sentiment · 30 days1892 mentions
Positive71%
Neutral20%
Negative9%
1892
Articles
18
AI Citations
63
Avg / day
30-day mentions↑ +133%
Sentiment examples
Positive
The mobile app is voted best in the sector
+0.71
Neutral
The group publishes its half-year results
+0.08
Negative
Customers denounce a fee increase
-0.61
Crisis alert example
Inwi: network outages reported in Marrakech
Source: TelQuel
09:15-0.48
Recommended action

Highlight 5G investment and rural coverage

Topic breakdown — 5 themes tracked
Network coverage124 mentions
Data offers98 mentions
Customer service87 mentions
5G launch72 mentions
Roaming45 mentions
Source breakdown — where mentions come from
TelQuel
25%
Hespress
22%
Médias24
18%
Yabiladi
15%
Le Matin
12%
Others
8%
Use case · Energy

Energy — ONEE

Tariffs, transition, green projects, regulation. Example: ONEE, reputation score 71/100 (+1.8 pts vs last month). 894 mentions tracked over 30 days, 9 citations by AI engines.

atelier.harchcorp.com / dashboard / energy● Live
Energy reputation score
ONEE
↑ +1.8 pts vs last month
71/ 100
Sentiment · 30 days894 mentions
Positive58%
Neutral28%
Negative14%
894
Articles
9
AI Citations
30
Avg / day
30-day mentions↑ +200%
Sentiment examples
Positive
The mobile app is voted best in the sector
+0.71
Neutral
The group publishes its half-year results
+0.08
Negative
Customers denounce a fee increase
-0.61
Crisis alert example
Electricity tariff hikes: ONEE explains its decision
Source: L'Économiste
08:30-0.54
Recommended action

Communicate on the renewable energy mix

Topic breakdown — 5 themes tracked
Electricity tariffs78 mentions
Renewable energy65 mentions
Power outages52 mentions
Solar project41 mentions
Nuclear28 mentions
Source breakdown — where mentions come from
L'Économiste
32%
Le Matin
24%
Médias24
18%
Aujourd'hui
12%
TelQuel
8%
Others
6%
Use case · Mining

Mining — OCP Group

Phosphates, environmental impact, CSR. Example: OCP Group, reputation score 84/100 (+2.3 pts vs last month). 624 mentions tracked over 30 days, 11 citations by AI engines.

atelier.harchcorp.com / dashboard / mining● Live
Mining reputation score
OCP Group
↑ +2.3 pts vs last month
84/ 100
Sentiment · 30 days624 mentions
Positive72%
Neutral21%
Negative7%
624
Articles
11
AI Citations
21
Avg / day
30-day mentions↑ +300%
Sentiment examples
Positive
The mobile app is voted best in the sector
+0.71
Neutral
The group publishes its half-year results
+0.08
Negative
Customers denounce a fee increase
-0.61
Crisis alert example
OCP: NGOs denounce environmental impact in Khouribga
Source: TelQuel
14:20-0.41
Recommended action

Highlight sustainable development programs

Topic breakdown — 5 themes tracked
Financial results62 mentions
Environmental impact54 mentions
Africa expansion48 mentions
CSR42 mentions
Phosphate prices35 mentions
Source breakdown — where mentions come from
L'Économiste
30%
TelQuel
22%
Le Matin
20%
Médias24
14%
Aujourd'hui
8%
Others
6%
Use case · Agriculture

Agriculture — LesieurCristal

Agri-tech, exports, food security. Example: LesieurCristal, reputation score 69/100 (+0.6 pts vs last month). 412 mentions tracked over 30 days, 6 citations by AI engines.

atelier.harchcorp.com / dashboard / agriculture● Live
Agriculture reputation score
LesieurCristal
↑ +0.6 pts vs last month
69/ 100
Sentiment · 30 days412 mentions
Positive63%
Neutral27%
Negative10%
412
Articles
6
AI Citations
14
Avg / day
30-day mentions↑ +250%
Sentiment examples
Positive
The mobile app is voted best in the sector
+0.71
Neutral
The group publishes its half-year results
+0.08
Negative
Customers denounce a fee increase
-0.61
Crisis alert example
Price hikes: table oil threatens purchasing power
Source: Médias24
11:08-0.52
Recommended action

Communicate on local supply chains and quality

Topic breakdown — 5 themes tracked
Oil prices68 mentions
Exports52 mentions
Product quality45 mentions
Local supply chain38 mentions
Drought32 mentions
Source breakdown — where mentions come from
Médias24
28%
Le Matin
24%
L'Économiste
22%
Aujourd'hui
14%
TelQuel
8%
Others
4%
Use case · Hospitality

Hospitality — Royal Air Maroc (Hotels)

Hotels, tourism, guest reviews, service. Example: Royal Air Maroc (Hotels), reputation score 79/100 (+2.1 pts vs last month). 1056 mentions tracked over 30 days, 13 citations by AI engines.

atelier.harchcorp.com / dashboard / hospitality● Live
Hospitality reputation score
Royal Air Maroc (Hotels)
↑ +2.1 pts vs last month
79/ 100
Sentiment · 30 days1056 mentions
Positive70%
Neutral22%
Negative8%
1056
Articles
13
AI Citations
35
Avg / day
30-day mentions↑ +169%
Sentiment examples
Positive
The mobile app is voted best in the sector
+0.71
Neutral
The group publishes its half-year results
+0.08
Negative
Customers denounce a fee increase
-0.61
Crisis alert example
Hotel X: travelers denounce degraded service
Source: Yabiladi
16:45-0.45
Recommended action

Highlight quality labels and certifications

Topic breakdown — 5 themes tracked
Service quality92 mentions
Value for money78 mentions
Location65 mentions
Breakfast52 mentions
Wifi41 mentions
Source breakdown — where mentions come from
Yabiladi
26%
TelQuel
22%
Le Matin
18%
Médias24
16%
Bladi.net
12%
Others
6%
Cross-sector view

Compare reputation scores across sectors.

The same dashboard, all six sectors side-by-side. Spot which sectors face the most risk, which have the most positive coverage, and where AI engines cite your brand most.

atelier.harchcorp.com / compare / sectors
SectorScoreDeltaMentionsAI CitesSentiment splitTop risk
Banking
78+4.2124714
Banking fees
Telecom
82+3.5189218
Rural network coverage
Energy
71+1.88949
Electricity tariff hikes
Mining
84+2.362411
Phosphate environmental impact
Agriculture
69+0.64126
Edible oil price hikes
Hospitality
79+2.1105613
Negative reviews on service quality
Reputation score by sector
Banking
78
+4.2 pts
Telecom
82
+3.5 pts
Energy
71
+1.8 pts
Mining
84
+2.3 pts
Agriculture
69
+0.6 pts
Hospitality
79
+2.1 pts
Your sector, your risks

Tell us your sector — we'll show you your risks.

A free 7-day audit on your brand. Sector-specific topic taxonomy, custom alert thresholds, and a board-ready PDF at the end.

Start your free auditSee pricing
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HARCH|Atelier

AI Reputation Intelligence — Africa & the French-speaking world.

atelier@harchcorp.com·+212 684 440 682
→ harchcorp.com
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8 francophone markets covered
FR
France
Paris · Lyon · Marseille
MA
Morocco
Casablanca · Rabat · Marrakech
BE
Belgium
Brussels · Antwerp
CH
Switzerland
Geneva · Lausanne · Zurich
QC
Quebec
Montreal · Quebec City
TN
Tunisia
Tunis · Sfax
LB
Lebanon
Beirut
SN
Senegal
Dakar
Building in Public, since 2026 · Casablanca, Morocco
Harch Atelier is a Harch Corp venture · Bank transfer